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Decision Making


Line managers, team leaders, senior managers

Though this course was designed with leaders and managers in mind, it would be suitable for employees at every level of their career, as effective decision making is a powerful tool for every aspect of our life–both within and outside of work.


Decision making is regarded as a combination of thought processes that result in the selection of one course of action from several possible alternatives.

It is one of the most important skills to have in the workplace, regardless of your position at work, because it is only through making decisions that there can be any change, improvement, development, or enhancement of people, processes, products and outcomes.

Some of your decisions will be so routine that you make them without even thinking about it, but difficult or challenging decisions demand more attention, consideration, and a more formalised approach.

There are processes, tools and techniques that can be used to improve your decision-making process. This workshop will help you to define your decisions, explore alternatives, and give you the skills you will need to make decisions competently and confidently.


Having attended this workshop learners will be able to:

  • Explore decision types and how they differ from outcomes
  • Evaluate decision-making alternatives
  • Understand how to make decisions as a team
  • Overcome decision-making traps
  • Review decisions as part of self-development


A one day workshop in which various approaches to decision making are discussed, with activities and examples from attendees personal experience, workshopping how those could have been approached.

There will be group work, one-to-one discussion and personal reflection with activities designed to embed the learning, and an action plan for how to implement the learning beyond the workshop.

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