What makes us better than other L&D providers?
Why are we better?
The L&D industry is huge – with countless providers in the UK offering training, and claiming to deliver outstanding results. Some are huge brands, with offices worldwide, others are individuals offering private coaching or mentoring – and if you’ve ever searched for L&D providers you’ve probably seen both extremes, and everything in between!
With so many providers selling their services, often seeming like a photocopy of their competitors, and most offering the same off-the-shelf solutions – coaching programmes, training, self led learning, skills development courses, leadership workshops, 360 assessments and MBTI-type quizzes that promise to help your leaders to be their very best self at work, how are you supposed to choose the right provider?!
The quick answer is “Choose us!” – and the long answer is still “choose us”, but comes with more information on why we are the best L&D providers – and the impact we can promise to deliver.
What sets us apart is our commitment to the ethos “every learner matters” – because we know that your people are the most important part of your success.
We don’t deliver ‘off the shelf’ learning programmes – and we aren’t here simply to churn out sales without any follow-up. We want to build lasting relationships with the people our learning impacts – from the most senior executives in your leadership team right through to the newest, least experienced members of staff.
Learning isn’t a one-size-fits-all process – so learning solutions need to be tailored to suit the individual learners. If you want true and lasting impact from your L&D investment, the learning can’t begin and end in the classroom.
Most of the clients who come to us tell a similar story about their previous L&D experiences…a reluctant team ‘tick off’ training, and initially they return to work with good intentions about using what they’ve learned– but ingrained behaviours, patterns of working and the culture they are working in almost always means that they’ll soon slide back to how things have always been. It’s often easier to carry on ‘as normal’ – and the support for the learners, and any changes they do want to make, aren’t in place – so they feel isolated. Their peers resist, their enthusiasm wanes, and it’s just…easier to get on with the work, the same way you always did…
And with most L&D providers, that’s the experience you’ll see. Learners are dissatisfied, outcomes aren’t achieved, and – worst of all – your learning hasn’t been transferred, so your people are unhappy. And unhappy people don’t perform well…especially if they felt abandoned by their leadership, and any hopes they had for development, growth and support are dashed.
If your new learning – and the changed mindset it inspires – aren’t embedded into your organisational culture, there can be no measurable or lasting change. The people you put through that programme are left with the belief that workplace learning is nothing more than a ‘box ticking exercise’. The outcome of that is that your people are even more reluctant to commit to any future learning opportunities, dubious of the results being promised by new practitioners – and if you can’t get your people to trust, or to commit to, change, any issues you have will remain. L&D being a waste of time – and investment – becomes a self-fulfilling prophecy.
Engage, Learn, Transfer - the secret to our success, and yours!
Engage: we can’t even begin to deliver any learning until we fully understand your people: their individual needs, the culture in your organisation, and the broader workplace improvements you want to achieve. We design your programme around your people, and your specific goals – and focus the learning around the impact the learning will have on your teams. We engage with your learners, get to know their skills, their personalities and what makes them tick. We spark their curiosity, and prepare them to learn; excited and curious learners are far more open to development – and far more likely to achieve the best results.
Learn: the programme, which is tailored to your specific needs, maintains that momentum and enthusiasm, with a range of methods that blend experiential learning, formal learning, self-led learning and the hands-on guidance of our superb consultants. Every learner is supported throughout the programme. Every individual person is valued, and every aspect of your learning matters to us. Our goal is to guide you to your own version of success.
Transfer: is the most important part of our work. This is where so much workplace learning fails: people leave the classroom, and within days are working the same way they always did, and everything they learned just…drifts away, because there’s no process in place to support applying what was learned – or to supporting the people who want to apply it! It’s essential that we work with you beyond your time in the classroom, to support every single learner as they embed their new skills, use the knowledge they’ve gained, because applying it takes practice. If you want to see lasting behavioural change, and improvements in how your people perform, your learning transfer is key.
We don’t just make these claims without proving it: we use a range of tools to support the transition of learning back to your workplace, with measurable and evidenced improvements – not only in performance, but in employee happiness and well-being.
Evaluating success
The final stage is, of course, the evaluation: we refer back to the goals we set together at the beginning of your L&D process. We discuss the metrics that were set out, and highlight the real changes and improvements in your work environment. We evaluate every learner, the impact of their learning, and celebrate their outcomes.
Evolution takes time – but change is possible: real, impactful and successful change – no matter how complex or challenging things in your organisation may be – and it’s a path that we walk with you, as part of your team.
We don’t just provide a service – we provide change.
If you want more than off-the-shelf learning, and you want to experience the benefits of true growth and change, we can help you to identify the main concerns within your existing culture and navigate through the process of growth and lasting change, improving the experience and productivity of your entire organisation with better, happier leaders and managers.
JUST ASK: Call us on 01234 757575 or email hello@askeurope.com