What’s the most valuable lesson you have learned, and who do you have to thank for it?  

Hindsight gives you 20:20 vision.  I’ve got years of experience to thank for that.

What do you hope your legacy will be?

That I’ve passed on half-full glasses to all I meet.

What one thing do you think every organisation would most benefit from doing, or doing differently?

Celebrating all successes, however large or small.