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/Tag:Communication

Imposter Syndrome in the workplace

Is ‘Imposter Syndrome’ an issue that business leaders and L&D practitioners need to factor into their developmental plans, the future of their workers and of their brand – or is it just another millennial buzzword that excuses a lack of drive in an entitled generation? Firstly, we need to explain what we mean by ‘imposter [...]

By | July 13th, 2017|Leadership Development|Result Type: Post

Do you trust your leaders?

For obvious reasons, as we all cast our votes today, the topic of what makes a great leader is being hotly discussed in offices, warehouses, break rooms and factory floors across the UK. If you have a leader who alienates the people you work with, and who offends long standing clients, the lasting damage that can be done to your reputation can be difficult to come back from.

By | June 8th, 2017|Leadership Development|Result Type: Post

How to successfully implement cultural change

Making a significant and lasting change in any organisation that successfully adapts the way that things are done requires far more than a training session and a to-do list – it means defining shared goals, creating a shared pathway towards those goals, and the whole workforce walking that path together, guiding each other through each [...]

By | June 1st, 2017|Culture Change|Result Type: Post

How to avoid being a bossy boss

Are you a natural leader, one your team happily follow to success, or is your position maintained by constant reminders that you’re in charge? A bossy boss – one who demands they are treated with authority – is never in a position of strength. The sole focus of a bossy boss is ‘I’ – the [...]

By | May 2nd, 2017|Performance Management|Result Type: Post

Building honest leaders

Leadership matters; how can you be sure that you’re giving your team what they need, and getting the best from them in return? Truly great leadership is innate – it’s something you either have or you don’t. Clearly, we aren’t all going to have those natural leadership skills – but that doesn’t mean that we [...]

By | April 27th, 2017|Leadership Development|Result Type: Post

Are you conscious of your unconscious bias?

However much we tell ourselves that we are unbiased and progressive, we all have unconscious bias – and it’s up to us how much we let that influence our leadership. The very definition of unconscious bias is that it’s a bias we aren’t even aware we have. Our upbringing, background, cultural environment, the social circles [...]

By | April 5th, 2017|Culture Change|Result Type: Post

Why Can’t We Talk?

Communication matters. Organisations are networks of relationships – individuals interacting in pursuit of hopefully shared goals, aims or objectives. Even departments of one must interact with others to be able to clearly identify what others require – or what they require from others – and how best this can be achieved. No desk is an island, not matter how big or deep the metaphorical moat around them might sometimes feel, but when things go wrong or mistakes are made it is common to hear ‘communication’ being singled out as the diagnosis. But perhaps something else needs to be said here: that communication – or a lack of it – is more likely to be a symptom than a cause. Think of communication issues as the organisational equivalent of post-adolescent acne or obesity: yes, they’re something to tackle, but they have arisen for a reason. What needs to be addressed is the underlying cause, of which there could be several. The following are only a few examples – the list is potentially lengthy. Unclear Goals or Roles […]

By | March 13th, 2017|Management Development|Result Type: Post

Jack be nimble: learning to be an agile leader

Leadership may not be our oldest discipline, but it has been around long enough to raise quite a herd of sacred cows. Around the world, companies have invested huge amounts of time – and other, harder currencies – in developing hierarchical organisational structures, writing procedural manuals, designing (and, where that doesn’t sound grand enough, engineering) internal processes. But there’s a problem. […]

By | October 4th, 2016|Agile Leadership|Result Type: Post

Ten ways that you’re communicating badly with your workforce

Are you a negative leader? Are your team afraid to come to you with concerns because you only call a meeting when there’s bad news? Do your workforce flinch when you walk through the room? Negative communication is one of the biggest failings people name when they talk about their managers – and it’s an easy mistake to make. Here are ten ways in which you might be communicating badly with your workforce – and how to stop, and change your relationship with your employees. […]

By | October 13th, 2016|Leadership Development|Result Type: Post

Storytelling may not be the whole story

Though many would blame the advertising industry, responsibility for one of the biggest recent trends in the business world undoubtedly dates back thousands of years, to campfires and tribal gatherings. We are, of course, referring to storytelling. Human beings have such a strong taste for the narrative arcs of conflict, tension and resolution that even people we might otherwise admire for a singular talent – actors, singers or athletes – nowadays often come with a heart-tugging backstory. If our mystical faith in its power isn’t enough, neuroscientists have given us scientific evidence: the voodoo is real. Tell us stories, they have shown, and our brains produce cortisol (making us attentive), oxytocin (which makes us empathise with the characters), and dopamine, the human feel-good factor. No wonder CEOs adore them: who doesn’t want to be listened to, empathised with and loved? But if this sounds like we’ve finally found our ticket to Sunny Uplands, take a moment of two to consider the idea of stories. If the synonyms listed at thesaurus.com don’t ring any alarms, the antonyms might. One opposite of ‘stories’ is ‘truth’. Something that didn’t escape Oscar Wilde when he wrote: “The good ended happily, and the bad unhappily. That is what Fiction means.”  The kind of stories that business likes to tell are more like fables or parables: ambiguous or complicating details are stripped away so that a lesson – often a moral one, loosely speaking – can be delivered. Given the reasons that business likes to tell stories – typically, to inspire, persuade or convince – there is a tendency towards happy endings that can feel forced, especially with repetition. Stories are sweeter than Weetabix: one is usually enough. […]

By | September 19th, 2016|Agile Leadership|Result Type: Post